Refund policy

Last updated: August 27, 2026

We want you to be confident in your Orvasco purchase. Eligible items may be returned within 30 days after delivery.

Return eligibility

To qualify for a return, the item must be unused, uninstalled and in the same condition in which it was received, with all original packaging, protective materials and accessories. Proof of purchase is required.

Starting a return

Before sending anything back, email hello@orvasco.com with your order number and reason for return. We will confirm eligibility and provide return instructions. Returns sent without prior authorization may not be accepted.

Return address

LINERORA LTD / Orvasco
2 Keystone Ave, Suite 800
Cherry Hill Township, NJ 08003
United States

Return shipping

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable unless required by law. If an item is defective, damaged in transit or incorrect, contact us before returning it; when the claim is approved, Orvasco will provide the appropriate resolution.

Damaged or incorrect orders

Inspect your order promptly after delivery. Email hello@orvasco.com as soon as possible with your order number and clear photographs of the item, packaging and shipping label. Keep all packaging while the claim is reviewed.

Refunds

After we receive and inspect an eligible return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time.

Exceptions

Gift cards and items clearly marked final sale cannot be returned except where required by law. Installed, used, altered or damaged items may be refused or may receive a reduced refund where permitted.

Exchanges

The fastest way to receive a different item is to complete an approved return and place a new order.

Mandatory rights

This policy does not limit any mandatory consumer rights that apply in your country or region. Customers in jurisdictions with statutory cancellation or conformity rights retain those rights.

Questions

Contact hello@orvasco.com before returning an order.